Total Conversations
127
+12% from last period
Satisfaction Rate
98%
Above industry average
Avg Response Time
1.2s
-0.3s improvement
Cost Savings
$2,847.50
This month
Conversation Volume
Messages per hour over the selected time range
12 AM6 PM
Knowledge Base
How often your knowledge base is used
73%
Usage Rate
Documents12
Total Queries127
Knowledge Hits92
Recent Sessions
Latest agent interactions and performance
😊
3/26/2026, 10:30:00 AM
3 messages • Used KB
SatisfiedğŸ§
😊
3/25/2026, 2:15:00 PM
2 messages • General
Satisfied💬
Performance Insights
✓
Excellent Response Time
Under 2 seconds average
📈
High Knowledge Usage
73% of queries
ROI Calculator
$34,170.00
Annual Savings
Human Hours Saved63 hrs
Efficiency Gain+67%